1. Introduction
Welcome to Sree Manjunatha Coffee & Tea Works. These Terms & Conditions govern your use of our website and the purchase of products through our website.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
2. About Our Products
Sree Manjunatha Coffee & Tea Works offers coffee, tea, coffee powder, tea powder and other related products through our website.
Product images are provided for general reference. Actual product packaging, colour, appearance or labelling may vary slightly.
3. Product Availability
All products are subject to availability. We reserve the right to modify, discontinue or restrict the availability of any product without prior notice.
If a product becomes unavailable after an order has been placed and payment has been received, we will contact the customer regarding the order.
4. Pricing
All prices displayed on the website are in Indian Rupees (INR).
Product prices may change from time to time. Any applicable taxes and shipping charges will be shown during the checkout process.
5. Orders
When you place an order through our website, you agree to provide accurate and complete information required for processing and delivery.
An order will be processed after successful payment confirmation.
We reserve the right to cancel or refuse an order in circumstances including product unavailability, incorrect pricing, technical errors or other genuine operational reasons.
6. Payment
Online payments are processed through Razorpay.
Cash on Delivery is not available.
Customers are responsible for providing accurate payment information and completing the payment through the available payment options.
7. Shipping and Delivery
We currently provide delivery within India.
The standard shipping charge is ₹100 unless a different charge is specifically mentioned during checkout.
The expected delivery period is approximately 7–10 working days. Delivery timelines may vary due to circumstances such as courier delays, weather, transportation issues, public holidays or other circumstances beyond our reasonable control.
8. Returns and Refunds
We do not accept general returns or returns based on change of mind.
If you receive a damaged, incorrect, defective or otherwise affected product, please contact us as soon as possible with the relevant order details and supporting information.
Any eligible refund or resolution will be handled in accordance with our Refund Policy and applicable law.
9. Customer Responsibilities
Customers are responsible for providing correct delivery details, contact information and other information required to process the order.
We are not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
10. Website Usage
You agree not to use this website for any unlawful, fraudulent or unauthorised purpose.
You must not attempt to interfere with the security, functionality or normal operation of the website.
11. Intellectual Property
The content of this website, including text, images, logos, graphics, product information and other materials, is owned by or licensed to Sree Manjunatha Coffee & Tea Works unless otherwise stated.
You may not reproduce, copy, modify, distribute or commercially use our website content without prior written permission.
12. Changes to These Terms
We may update or modify these Terms & Conditions from time to time. Any changes will be published on this page.
Continued use of the website after changes are posted constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Sree Manjunatha Coffee & Tea Works
17/4, Kalamma St, beside SONA COMPLEX,
Cowl Bazaar, Ballari,
Karnataka 583101
Phone:
+91 94492 60976
Email:
smcwcoffee@gmail.com