1. Introduction
At Sree Manjunatha Coffee & Tea Works, we believe in maintaining clear and transparent pricing for all the products available through our website.
This Pricing Policy explains how product prices, applicable taxes, shipping charges, promotional offers and payment-related information are displayed and applied to orders placed through our website.
2. Product Pricing
All product prices displayed on our website are provided in Indian Rupees (INR).
The price displayed on the product page at the time of purchase will be the applicable product price, subject to product availability and applicable offers.
Our products may include coffee, tea, coffee powder, tea powder and other products offered by Sree Manjunatha Coffee & Tea Works.
3. Taxes
Applicable taxes, including GST where applicable, will be charged in accordance with the applicable laws and regulations.
Where applicable, the tax amount will be included in or displayed separately from the product price. The final payable amount will be shown before the order is confirmed.
4. Shipping Charges
A standard shipping charge of ₹100 will be applicable to orders delivered within India.
The applicable shipping charge will be displayed during the checkout process before the payment is completed.
Shipping charges may be changed in the future. Any applicable charge will be clearly displayed before the customer completes the order.
5. Payment Methods
Online payments for purchases made through our website are processed through Razorpay.
Customers can use the payment options made available by Razorpay during checkout.
Cash on Delivery (COD) is not available.
6. Final Order Amount
Before completing an order, customers will be able to review the applicable product price, quantity, shipping charges and other applicable charges.
The total amount displayed at checkout is the amount payable for the order, subject to successful payment processing.
7. Promotional Offers and Discounts
From time to time, Sree Manjunatha Coffee & Tea Works may offer promotional discounts, special prices, coupons or other promotional offers.
Each promotional offer may have its own terms and conditions, eligibility requirements, validity period and usage restrictions.
Promotional offers cannot be combined with other offers unless specifically stated.
We reserve the right to modify or withdraw a promotional offer in accordance with its stated terms.
8. Pricing Errors
We take reasonable care to ensure that the prices and product information displayed on our website are accurate.
However, technical issues, typographical errors or other unintended errors may occasionally result in an incorrect price being displayed.
If an obvious pricing error affects an order, we may contact the customer before processing the order.
If an order cannot be fulfilled at the incorrect displayed price, we may cancel the affected order and provide an applicable refund for any payment already received.
9. Changes to Product Prices
Product prices may change from time to time due to changes in product costs, taxes, market conditions, promotional campaigns or other business requirements.
Any price change will apply to future purchases.
Price changes will not normally affect orders that have already been accepted and confirmed.
10. Bulk and Wholesale Orders
Pricing for bulk orders, wholesale orders, customised packaging or other special orders may differ from the retail prices displayed on the website.
Such orders may be subject to separate quotations based on factors including:
- Order quantity.
- Product type.
- Packaging requirements.
- Custom branding requirements.
- Delivery location.
- Other specific customer requirements.
The final pricing and payment terms for such orders will be communicated separately and confirmed before processing.
11. Payment Confirmation
An order will normally be processed after successful payment confirmation through our payment gateway.
If a payment is deducted from the customer's account but the order is not successfully confirmed, the customer may contact us with the relevant transaction details so that we can investigate the payment status.
12. Contact Us
If you have any questions regarding product pricing, payment, shipping charges, discounts or other pricing-related matters, please contact us.
Sree Manjunatha Coffee & Tea Works
17/4, Kalamma St, beside SONA COMPLEX,
Cowl Bazaar, Ballari,
Karnataka 583101
Phone:
+91 94492 60976
Email:
smcwcoffee@gmail.com